Member Services

Manage my Account

Obtain a debit card

Your debit card is your key to accessing and managing your Outlook accounts. Use your debit card to make withdrawals and deposits through ATM machines, for Interac Direct payment and to access Online Banking or Telephone Banking to check balances and manage your accounts.

To order a debit card

  • Call us at 1.877.958.7333.

Replace my debit card

Replacing your debit card is as simple as giving us a phone call during regular business hours at 1.877.958.7333. Your card will arrive 7 to 10 days from the time you order it. Your PIN number will arrive under separate cover a few days later.

  • Outlook Financial regular business hours are
    Monday to Friday 8am to 8pm CST
    Saturday 9am to 4pm CST 

If you become aware of any loss, theft, misuse, or unauthorized use, contact us immediately to cancel your card, 24 hours a day at 1.877.958.7333.

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Rates effective
Oct 1, 2018

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  • 2.15% Savings Accounts
  • 2.50% 1 Year Cashable GIC
  • 3.35% 5 Year Cashable GIC
View all rates