Member Services

Report Concerns

Report theft or fraud

At Outlook Financial, we take the protection of your personal information very seriously and so should you.

While we are doing all we can to safeguard your information, there are also important measures you can take to protect yourself when you use Online Banking.

If you become aware of any loss, theft, misuse, or unauthorized use, contact us immediately.

  • during regular business hours, contact us at 1.877.958.7333.
    Outlook Financial regular business hours are
    Monday to Friday 8am to 8pm CST
    Saturday 9am to 4pm CST
  • Outside of business hours, call 1.877.958.7333 (toll-free number to report lost or stolen cards) and request that your debit card be cancelled. You can then contact us on the next business day to arrange for a new debit card and we can assist you with any ongoing concerns you may have. 


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Rates effective
Apr 19, 2024

  • 3.60% Savings
  • 5.00% 1 Year Term
  • 4.40% 5 Year Term
View all rates