Member Services

Manage my Account

Taking care of the details can seem like a big task, but it shouldn’t be that way. At Outlook we provide many simple ways for you to take care of what you need to do and the information you need to manage those details.

Update my contact information

Keep your contact information up to date.

Get an ATM card

If you don't already have an ATM debit card, here's how to get one.

Replace my ATM card

If, for any reason, you need to replace your ATM debit card, call us.

Set up Online Banking

Register with us to use Online Banking.


Improve your online security by receiving notification for certain Online Banking activities via text message or email.

Change Personal Access Code (PAC)

Forgot your access code? Are you concerned that somebody else may know it? Here's how to change it.

Change ownership on account

Are you adding or deleting an owner on one of your accounts? Call us.

Change consent on receiving information

Withdraw, or partially withdraw, your consent to receive promotional material.

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Rates effective
Aug 27, 2019

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  • 2.40% Savings Accounts
  • 2.35% 1 Year Cashable GIC
  • 2.65% 5 Year Cashable GIC
View all rates