The new face of Outlook Financial

Outlook Financial is based on a simple principle: eliminate the overhead associated with maintaining a branch network to offer higher interest rates and pass on greater savings to our members. As a virtual institution, Outlook is intended for people who are comfortable self-managing their accounts using technology such as the Internet and ATMs. Since the web is a vital part of how you manage your savings, we have been working behind the scenes to enhance the Outlook website. With a new look, intuitive navigation and more tools for members, we are sure you will find that our website will make it even easier for you to take care of your accounts and watch your savings grow. Following are some of the updates and improvements we’ve made to serve you better.

Easier to use

We have made the site more intuitive and organized it differently, so it is easier than ever to get where you want to go.

Find out how to do more

With more information and tools to help you manage your accounts, our updated website will help you take care of your savings. Find out what to do, when you want to do it.

Online forms

The forms you need to take care of your accounts, open new accounts, or transfer funds are clear and quick to complete and in some cases can be submitted directly to us, reducing the need to print.

Our new forms are designed to respond to your needs, only asking questions necessary to complete your transactions based on your responses. In addition, our forms contain explanations to help you understand why we are asking for certain information and to make sure that all required information is completed correctly, thereby avoiding unnecessary delays in processing.

Email confirmations

By providing us with your email address when you submit your form, we are able to provide an email confirmation to you when your request is complete.

Get instant rate updates

If you would like to stay on top of our current rates, you can go online and subscribe to Outlook’s interest rate RSS feed. Our RSS (really simple syndication) feed automatically provides you with rate updates on your computer or cell phone as soon as the rates change.

We’re here to help

With our new website features, you may not have a need to call us. However, we’re still here for you. Our Member Communication Centre representatives would be happy to walk you through the new tools available on our website and help you find what you need.