Member Services

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Statements

Outlook statements are mailed twice a year in January and July. You can also take advantage of our other statement options

Try e-Statements

In keeping with our mandate as a socially responsible company that chooses environmentally responsible solutions whenever possible, we are pleased to offer our members e-statements.

e-Statements are identical to paper statements – including cheque images – but offer the added convenience of paperless storage, secure 24-hour access and receipt of your statement sooner than by mail. There is no need to print copies for your records; e-statements are archived for seven years from date of issue, starting January 1, 2009.

e-Statements are available through Outlook’s Online Banking automatically – no need to sign up!

Go paperless

There are many great reasons to do so. Maybe you want to declutter. Or maybe you would like to lessen your impact on the environment by reducing the use of raw materials, water and energy, not to mention the emissions, that are all a part of producing paper. Find out how you can stop receiving paper statements.

For more information, contact us.