Personal Access Code (PAC) password changes for Online Banking

\Winnipeg, MB - March 5, 2019

We've increased your banking security by increasing the type of characters you use to create your password. The requirements for your password will change from all numbers, to an alphanumeric password with more options.

As soon as you log in to Online Banking—or use the Outlook Mobile Banking app—you'll be prompted to change your password to a stronger password that has these following minimum requirements:

  • at least 8 characters minimum, and up to 30 characters maximum
  • at least one uppercase letter
  • at least one lowercase letter
  • at least one number
  • no spaces
  • special characters are optional. These are the acceptable special characters you can use: @ # $ - ! |
  • PLEASE NOTE: the last 10 passwords used cannot be selected when changing your password


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